My Safe Space (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use My Safe Space, we may collect the following types of information:
1.1 Personal Information
Name, contact details, and other identification information you provide voluntarily.
1.2 Location Data
Real-time GPS location data to enable emergency responders to locate you in the event of an SOS request.
1.3 Media Data
Photos or videos you send through the App to assist emergency providers.
1.4 Device and Usage Information
Device type, operating system, app usage patterns, and crash reports to improve functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide SOS services and send your location and media to emergency responders.
To improve the functionality and security of the App.
To comply with legal obligations or respond to lawful requests from authorities.
To contact you regarding App updates or safety notifications.
3. Sharing Your Information
We may share your information in the following circumstances:
With authorized emergency services or responders to provide urgent assistance.
With service providers who assist us in operating the App, subject to confidentiality agreements.
If required by law, regulation, or legal process.
We do not sell, trade, or otherwise share your personal information with third parties for marketing purposes.
4. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Once no longer required, your information will be securely deleted.
5. Security of Your Information
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your data.
Correct or update inaccurate information.
Request deletion of your data.
Withdraw consent for processing where applicable.
To exercise these rights, contact us at: [Insert contact email].
7. Children’s Privacy
Our App is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes through the App or other reasonable means.
9. Contact Us
If you have questions or concerns about this Privacy Policy, you can contact us at:
TechnoSmart247
Email: admin@technosmart247.co.za